PC problem alerts straight to your WhatsApp
PCVitalis messages your WhatsApp when a client's machine starts showing signs of trouble. You know before the client picks up the phone.
Which alerts you get
- Disk at risk
- Critical alert on the machine
- Machine offline and back online
- Ticket opened by the client
- New machine installed
- End of a remote access session
Reminders until it is solved
A critical alert nobody marked as solved comes back once a day, during business hours, so it is not forgotten.
Optional notice to the end client
If you want, the client also gets a simple message, with no technical terms, saying there is a problem and support already knows.
Open the machine from your phone
The message includes the machine link, which opens straight in the dashboard on your phone.