Remote access and support

Remote access for IT technicians, with no time limit

PCVitalis is remote access software built for people who support their clients' PCs. You connect from the dashboard, fix the problem from start to finish, and the session never drops halfway through.

How PCVitalis remote access works

You install the agent once on the client's PC. It comes preconfigured for your account, so the client never has to read out an ID or password. When you request access, the client approves it on screen and sees a notice for the whole session.

No session time limit
Copy and paste between your PC and the client's
Send and find files
Chat with the client and request administrator rights
Every session is recorded in the audit log

Remote access from the browser and your phone

The dashboard runs in a desktop browser and on your phone, with nothing to install on your side. On the phone you can zoom into the client's screen with touch.

More than just connecting

In the same dashboard you track the health of every PC, get WhatsApp alerts and use maintenance tools such as cleanup, software installation and Windows repair. One tool instead of several subscriptions.

Try it on a client's PC today

Try it now without signing up. Once registered, you get everything free for 15 days, no card required. Fixed monthly price, not per machine, and no lock-in.

Create free account See plans

Frequently asked questions

Is there a session time limit?

No. The session lasts as long as the job takes.

Does the client have to approve access?

Yes. The client approves on screen, sees a notice during the whole session and can end it at any time.

Which systems are supported?

The agent runs on 64-bit Windows 10 and 11. Your dashboard opens in any browser, including on your phone.

Read also

An AnyDesk and TeamViewer alternative for people who support clientsTraditional remote access tools get you into the machine. Tickets and chat with the client, right from their PCWith PCVitalis the client asks for help without calling. 24/7 monitoring of your clients' computersPCVitalis watches your clients' PCs around the clock and only lights up what needs you. RMM for freelance technicians, repair shops and small teamsRMM is software for remote monitoring and management of your clients' machines. PC problem alerts straight to your WhatsAppPCVitalis messages your WhatsApp when a client's machine starts showing signs of trouble. CPU, GPU and disk temperaturePC overheating, freezing or shutting down on its own? PCVitalis reads the machine's sensors and shows the temperature of each part and the fan speeds, live and with history.