Stop finding out about your customer's PC problem after it has already failed.
With PCVitalis you get into your customer's PC in one click, with no time limit, and you get a WhatsApp alert before the emergency call, with proof in hand of what was wrong and what you fixed.
Everything you do on a customer's PC, in one place
Demo data. This is exactly what you will see in your dashboard.
Hundreds of computers, dozens of customers, one screen.
PCVitalis groups every computer by customer company and highlights only what needs you. The screen above shows 313 PCs across 33 companies, and you know where to act in two seconds.
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Get into your customer's PC and fix it from anywhere.
Sessions with no time limit, copy and paste between machines, file upload and download, chat and admin elevation requests. The customer approves on screen and can see you are connected. Every session is logged.
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Your customer asks for help without picking up the phone.
The ticket arrives with the computer identified and the PCVitalis report attached. You reply from the dashboard and the customer reads it in their app, with everything logged.
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Prove with numbers what you improved.
The PCVitalis X-Ray measures CPU, memory, disk and graphics card before and after your service. +22.7% on the CPU and +46% on memory: that is what the customer sees, and that is what justifies your price.
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Show how much the computer adds to the power bill.
Watts per component, average, peak and monthly cost. PCVitalis hands you a ready-made argument to sell a new power supply or a whole new computer.
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Reinstall without losing anything of your customer's.
Windows key stored in the BIOS, Wi-Fi passwords, printers, network drives and installed software. PCVitalis collects it all in seconds, before you wipe the disk.
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A computer ready for your customer in one click.
Pick a browser, Office, a zip tool, a PDF reader and whatever else you need. PCVitalis downloads straight from the vendor and installs everything without anyone clicking Next.
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Do you recognize yourself here?
If more than two of these describe your week, the problem is not a lack of skill. It is a lack of visibility.
Customers only call when everything has already frozen, and always at the worst time.
You find out about the full disk, the maxed-out memory, the dying drive... after it has already crashed in front of the customer.
You drop everything to rush to an emergency you could have seen coming a week earlier.
The customer suspects "the technician did nothing", because you have no way to show what was wrong.
You serve lots of people but have no view of your customer base. Every visit is a shot in the dark.
100% reactive work. An unpredictable schedule, constant stress and customers who switch technicians at the first failure you did not see coming.
From total silence to early warning in 4 steps
Install once and get alerted every time a computer starts showing signs of trouble.
Install the agent on the customer's PC
Installs in a few minutes with no complicated setup. The agent starts collecting right away.
Continuous 24/7 monitoring
Disk, memory, temperature, drivers, services and system integrity, watched non-stop with minimal resource use.
You get the alert before the call
When something critical shows up, WhatsApp pings you and, if you want, the end customer too.
Fix it already knowing what to do
You arrive with the finding in hand: which item, the cause and the recommended action. And with proof of what was fixed.
Every feature becomes a result in your day
Remote access with no time limit
So you work from start to finish, without the session dropping mid-job and without paying extra for it.
Health X-Ray with a score
So you show the customer a professional diagnosis, not a guess.
Precise findings, not generic alarms
So you know exactly what to do before you reach the customer.
Automatic WhatsApp alerts
So you hear about it before the customer does, not after.
Minimal resource use
So the customer never complains that "the PC got slow after you touched it".
Your whole customer base in one dashboard
So you see your entire customer base in one place, even when you serve dozens of them.
Integrations with the tools you already use
GLPI, Zendesk, Freshdesk, Jira Service Management, HaloPSA and Movidesk. So it fits your workflow without relearning anything.
Technicians who traded surprises for foresight
"I got the disk-at-96% alert on a Saturday. I called the customer before they even noticed. I became the guy who prevents problems, not the one who chases them."
"The scored report ended the 'the technician did nothing' argument. I send the before and after and the customer approves the quote on the spot."
"I have 130 computers from different customers in a single dashboard. My schedule is no longer held hostage by emergencies."
Remote access and monitoring in the same tool
Technicians usually pay for one tool to get into the machine and another to track its health. PCVitalis combines both, and does what neither of them does.
| PCVitalis | Traditional remote accesse.g. TeamViewer, AnyDesk | Enterprise RMMe.g. Atera, NinjaOne | |
|---|---|---|---|
| Remote access to customers' PCs | Yes | Yes | Yes |
| Sessions with no time limit | Yes | Depends on plan | Depends on plan |
| 24/7 monitoring with alerts before the problem | Yes | Only with a paid add-on | Yes |
| WhatsApp alerts to the technician and end customer | Yes, as an add-on | No | Not built in |
| X-Ray with a performance score, before and after | Yes | No | No |
| Pre-format: BIOS key, Wi-Fi passwords, printers | Yes | No | Partial, via inventory |
| Install many programs at once | Yes | No | Yes |
| Customer-opened tickets with the report attached | Yes | No | Yes |
| How it charges | Fixed monthly price | Per user, with concurrent sessions extra | Per technician or per device |
Comparison by category, based on the vendors' public information in September 2026. Features and prices vary by plan. TeamViewer, AnyDesk, Atera and NinjaOne are trademarks of their respective owners and appear only as examples of each category.
A fixed monthly price, not per computer
You pay for the size of your operation, not for the number of PCs you look after. No lock-in: change plans whenever you like. Payment by Apple Pay or Google Pay.
Solo
Para o técnico autônomo começando a sair do modo reativo.
$22.90/month
- Up to 25 monitored computers
- Remote access with no time limit
- Remote access with on-screen consent
- File transfer and file explorer
- Real-time CPU, GPU, disk and memory sensors
- Automatic diagnostic report with the solution
- CPU, GPU and memory stress test
- Bootable diagnostics, outside Windows
- Gamer mode and PC optimization
- Batch software installation
- 41 reversible Windows tweaks
- Customer requests become GLPI tickets
- Push notification on your phone when a customer asks for help
- Audit log of who accessed what, when and from where
- Your own brand on the dashboard and installer
- Custom domain
- Update your whole fleet from the dashboard
- Ready-made installer: your customer types nothing
- Runs on your server: no data leaves it
- Support via WhatsApp
- Health X-Ray with a score
- WhatsApp alerts for the technician
- Dashboard with your customer base
- Optional: WhatsApp notifications, + $11.90/month
Assistência
Para assistência técnica e loja com fluxo constante de clientes.
$75.90/month
- Up to 250 monitored computers
- 3 remote sessions at the same time
- Remote access with on-screen consent
- File transfer and file explorer
- Real-time CPU, GPU, disk and memory sensors
- Automatic diagnostic report with the solution
- CPU, GPU and memory stress test
- Bootable diagnostics, outside Windows
- Gamer mode and PC optimization
- Batch software installation
- 41 reversible Windows tweaks
- Customer requests become GLPI tickets
- Push notification on your phone when a customer asks for help
- Audit log of who accessed what, when and from where
- Your own brand on the dashboard and installer
- Custom domain
- Update your whole fleet from the dashboard
- Ready-made installer: your customer types nothing
- Runs on your server: no data leaves it
- Support via WhatsApp
- Alerts for the technician and the end customer
- Proof-of-work reports per customer
- Integration with GLPI, Zendesk and Freshdesk
- Optional: WhatsApp notifications, + $11.90/month
Equipe
Para equipes de suporte que precisam de escala e controle.
$191.90/month
- Unlimited computers
- Unlimited simultaneous remote sessions
- Remote access with on-screen consent
- File transfer and file explorer
- Real-time CPU, GPU, disk and memory sensors
- Automatic diagnostic report with the solution
- CPU, GPU and memory stress test
- Bootable diagnostics, outside Windows
- Gamer mode and PC optimization
- Batch software installation
- 41 reversible Windows tweaks
- Customer requests become GLPI tickets
- WhatsApp integration
- Push notification on your phone when a customer asks for help
- Audit log of who accessed what, when and from where
- Your own brand on the dashboard and installer
- Custom domain
- Update your whole fleet from the dashboard
- Ready-made installer: your customer types nothing
- Runs on your server: no data leaves it
- Support via WhatsApp
- Multiple users on the same account
- Integration with Jira SM, HaloPSA and Movidesk
- Priority support
Frequently asked questions
Does the agent slow down the customer's computer?+
No. The agent is built for minimal CPU, memory and network use. The customer feels no difference in day-to-day use.
Does remote access need the customer's approval?+
Yes. The customer approves on screen, sees a notice for the whole session and can end it at any time. Every session is recorded in the audit log.
Does it work on any Windows?+
It works on the Windows versions in common use today, including 64-bit Windows 10 and 11.
Does the end customer see anything?+
You decide. By default the agent runs silently and only you get the alerts. If you want, you can turn on WhatsApp alerts for the customer too.
Do I need to install anything on my side?+
No. Your dashboard runs in the browser. You only install the agent on the computers you want to monitor.
Can I cancel whenever I want?+
Yes. No lock-in and no fees. Change plans or close your account whenever you decide.
Stop finding out about the problem after it has already failed.
Install the agent on your first PC today and get the next alert before your customer picks up the phone.